The iPhone 4 is perhaps the best product we've ever made at Apple. We've sold well over 3 million since we launched it 3 weeks ago. It's been judged the number 1 smartphone...
After a few stats showcase, the conference started on the reception issue. Jobs made sure that he want to see people happy by providing the best product, showed the love towards his valuable customers. Hence to make his customer happy, there are few announcements. the first as expected, Apple will be providing a free bumpers and cases to all iPhone 4 users. and anyone who buys an iPhone 4 through September will get a case for free. He also noted that anyone who has already bought an iPhone 4 will get one for free. and if anyone has already bought one of Apple's bumpers, Apple will refund the cost.
Job's also stated that they can't make their own bumpers so fast enough to match the requirement. So what next ? Apple will be giving away other third party cases if users wants. That's cool.
And if after this, he is unable to make the customer a bit happier than before, there is a straight forward return offer, the user can return the iPhone at anytime in the first 30 days after purchase with no restocking fee.
Image credit : Product-review
Antennagate
Jobs started out with a light hearted youtube video about the Antennagate and says.
You Know we're not perfect
It doesnt seem like a good thing if you can touch your phone in a certain way and it loses signal,
The company has been working on the problem for 22 days. and desperately trying to solve the problem, he also compared his product with the other products in the smartphone race. taking a point that its not unique to the iPhone 4. Job's demonstrated how other phones (including a Blackberry 9700, an HTC Droid Eris, and a Smasung Omnia) have the same reception issues when gripped tightly.
We haven’t figured out a way around the laws of physics. Yet.
So, Could this free cases give away solves the situation? we will see this soon..
Another announcement made today was related to the white iPhone 4. The White iPhone 4 will be soon shiped at the end of July. Apple delayed the already-late white iPhone 4s just so they could better engineer a solution. Lets see the result at the end of the month.
Image Credit : Slashgear
Do write down your view about the latest Apple conference, Is this the right approach taken by Apple towards its user ?
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